FAQ’s

How large is a cutout?

Each cutout will vary slightly depending on the size/orientation of the figures in the photo Standing figures are approximately 7" - 8" tall Landscape orientated cutouts are usually less tall but generally will be wider

What is included?

Unlike some firms, we don’t make an additional charge to print your photo, scan it or to do basic editing. If more editing is required then we will make an extra charge

What is the photo mounted on to?

3mm SBS board and then protected with a fine matt laminate to protect the cutout from any scratches

How does a cutout stand up?

Each cutout is fitted into a made-to-measure black wooden stand

How do I pay?

After confirming your photo is suitable tor a cutout we will send you details for online payment. Cheque or PayPal is also fine

How long does it take?

Please allow 10 days at busy times of the year. But we usually despatch cutouts within a few days

Will you use my original?

No, we will always make a copy and return the original or cd to you.

Don’t send us your only copy of a precious photograph unless you send it by Registered Post. We cannot be held responsible if it gets lost or damaged.

Can you make Cutouts a bit larger?

Yes, up to a point. Our maximum height for a cutout is about 10". Please ask us and we can advise

Do you send cutouts abroad?

Yes, no problem.

Will you gift wrap and send gift cards with your cutouts?

All our cutouts are wrapped in white tissue paper together with a bow and and feather. Gift cards can be added at no extra charge.

What about Longevity?

Our cutouts are specially bonded and laminated with UV protectors but, as with all photos, please do not place your cutout in direct sunlight.

What Our Customers Say

Thank you very much for coping with the photo, cutting it beautifully, organising the date strap and posting it to us.  I always love your packaging and think it’s really too good to open.  But now it’s on our mantelpiece and will be much admired.

L.C., London

Just a quick note to say it out creative cutout was the perfect present – The Kids loved giving it – James loved receiving it and Mummy loves it in the kitchen – who could ask for more. A million thank yous for doing it so quickly it is amazing.

Thank you so so much

J.B., Hampshire

Just to let you know that the cutouts have arrived and I’m thrilled with them. Expect a flurry of orders when all my friends see them!

F.H., London

Once again I wanted to thank you both for doing such a superb job of making our latest cutouts. I adore them all and it’s going to be difficult to give them away, although I never had any intention of giving away the family group, I shall hang onto that one for posterity!

I’ve been recommending you to all and sundry and shall continue to do so. You are both so clever.

Mrs K-B., Wales

Just to let you know they have arrived and look fantastic, thank you so much.  If only his birthday was sooner!

J.P., Essex

It is here and it is great. Thank you so much for your help. My husband had tried two other firms and not even got a response to his emails. I found it so very refreshing to have a real live phone call from you with actual practical help. Do not ever let your firm have an answering service with the press 1 press 2 press whatever bit. It is so nice to talk to someone, in a language that I can understand, and arrive at a way round the problem.

I hope Ben likes it, it looks just exactly like him to…

K.H., Northampton

Thanks so much for the speedy cutout arrival; It is all extremely professional and beautifully made/presented. It is superb quality and if you ever need to use it for any adverts/website, that’s fine with me.

L.S. Hertfordshire

I just wanted to say thanks so much for the Poodle cut out. My mother loved it and didn’t stop crying for hours apparently!! Not quite the reaction I wanted but it was the perfect way to keep the memories alive. Thanks again.

J.M. Fulham

Just to say a HUGE thank you for the brilliant cutout of horse and rider! I know Susannah will be really thrilled to get that and it was brilliant of you to get it to me on time….

Very best wishes

A.T. Edinburgh